Return & Exchange Policy

Return & Exchange Policy

At Holumart, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Please review the following guidelines for returning or exchanging items:

1. Eligibility:
- To be eligible for a return or exchange, items must be in their original condition, unworn, unwashed, and with all tags attached.
- Returns or exchanges are accepted within 3 days from the date of delivery.

2. Process:
- To initiate a return or exchange, please contact our customer support team with your order number and details of the item(s) you wish to return or exchange.
- Once your request is approved, we will provide you with a return shipping label or instructions on how to return the item(s).

3. Returns:
- If you choose to return an item for a refund, the original shipping fees will not be refunded, and you will be responsible for the return shipping costs.
- Refunds will be issued to the original method of payment within 15 working days of receiving the returned item(s). Please note that it may take additional time for the refund to appear in your account depending on your bank or payment provider.

4. Exchanges:
- If you would like to exchange an item for a different size, color, or style, please indicate your preference when requesting the exchange.
- Exchanges are subject to availability. If the desired item is out of stock, a refund will be issued instead.

5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
- We may request photographic evidence of the damage or defect to expedite the resolution process.

6. Final Sale Items:
- Certain items, such as clearance or discounted merchandise, may be marked as final sale and are not eligible for return or exchange unless they are damaged or defective.

7. Contact Us:
- If you have any questions or concerns about our Return & Exchange Policy, please contact our customer support team at holumart1@gmail.com.

Thank you for shopping at Holumart. We value your satisfaction and are committed to providing you with a positive shopping experience.